Refund & Return Policy

Thank you for shopping at DaHana.

Returns
– We accept returns within 30 days of delivery.
– Items must be unused, in the original packaging, and in resellable condition.
– Used skincare, cosmetics, or personal care devices may not be eligible for a full refund due to hygiene reasons, unless they are defective.

Refunds
– Once we receive and inspect your return, we will notify you by email.
– If approved, your refund will be processed to your original payment method.
– Shipping fees are non-refundable.

Damaged or defective items
– If your item arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue.
– We will offer a replacement or refund depending on the situation.

Exchanges
– We only replace items if they are defective or damaged. If you need an exchange, contact us before sending anything back.

Return shipping
– Customers are responsible for return shipping costs, unless the item is damaged, defective, or we made a mistake on your order.

How to contact us
– Email: dahanallc2025@gmail.com